Pharmacy First Online Video Consultation

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What is Pharmacy First?

The Pharmacy First service at Touchwood Pharmacy is designed to give you quick and convenient access to NHS healthcare for common conditions and ease pressure on busy GP surgeries. If you're suffering from one of seven common illnesses, Touchwood Pharmacy’s qualified pharmacists can assess your symptoms and provide treatment directly without the hassle of trying to find a GP appointment.

Best of all, if you can’t get to the pharmacy, our Pharmacy First Online Video Consultation Service means you can speak with one of our experienced pharmacists from the comfort of your own home. We’ll arrange free next day delivery of any treatment prescribed by the pharmacist.

How does the Pharmacy First service work?

Browse the Symptom Checker below to find a Pharmacy First service for you. The Symptom Checker shows the conditions and symptoms that Pharmacy First can help with and will you determine your eligibility for each Pharmacy First service.

Once you’ve found the Pharmacy First service for you, book an appointment for your online consultation by clicking on the Book Appointment button. This will arrange a time for one of our pharmacists to reach out an assess your condition in a video call.

One of our qualified pharmacists will arrange for a video consultation. You will receive an email in your inbox with a link to the online consultation. During the consultation, the pharmacist will assess your symptoms and discuss your needs.

Following a comprehensive evaluation of your condition, our pharmacist will take the time to discuss various treatment options with you in detail. Together, you and the pharmacist will determine the most suitable course of treatment tailored to effectively manage your condition and alleviate your symptoms.

Once your treatment plan is finalized, our pharmacy team will prepare your Pharmacy First treatment. We then arrange next-day delivery straight to your doorstep. This eliminates the need for an extra trip to the pharmacy, allowing you to focus on getting better in the comfort of your own home.

The consultation will usually take around 10 minutes, but it may vary depending on your condition.

What conditions can be treated by Pharmacy First at Touchwood Pharmacy?

Sinusitis

Inflammation of the sinuses, causing facial pain, congestion, and discharge.

Sore Throat

Pain and discomfort in the throat, often accompanied by difficulty swallowing.

Earache

Pain in the ear, which can be caused by infection, inflammation, or other factors.

Infected Insect Bites

A bite from an insect that has become inflamed, swollen, and potentially infected.

Impetigo

A contagious bacterial skin infection that causes red, blistering sores.

Shingles

A painful rash caused by the reactivation of the varicella-zoster virus (chickenpox).

Uncomplicated UTIs In Women

Infections of the bladder or urethra

SYMPTOMS CHECKER

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Vaccinations

Travel Clinic

Allergy Testing

Ear Microsuction

Ear Syringing

Blood Testing

Covid-19 Departure Tests

Covid-19 Arrival Tests

Meningitis

Chickenpox

Shingles

HPV

Rabies

Hepatitis

Typhoid

Japanese Encephalitis

Yellow Fever

Cholera

Meningitis ACWY

Typhoid

Rabies

Hepatitis

Japanese Encephalitis

Bloods Test General

Diabetes

Thyroid

Cholesterol

Iron

Liver Function

Kidney Function

Vaccinations

Travel Clinic

Allergy Testing

Ear Microsuction

Ear Syringing

Blood Testing

Covid-19 Departure Tests

Covid-19 Arrival Tests

Meningitis

Chickenpox

Shingles

HPV

Rabies

Hepatitis

Typhoid

Japanese Encephalitis

Yellow Fever

Cholera

Meningitis ACWY

Typhoid

Rabies

Hepatitis

Japanese Encephalitis

Bloods Test General

Diabetes

Thyroid

Cholesterol

Iron

Liver Function

Kidney Function

How does the Pharmacy First service work?

Browse the Symptom Checker below to find a Pharmacy First service for you. The Symptom Checker shows the conditions and symptoms that Pharmacy First can help with and will you determine your eligibility for each Pharmacy First service.

Once you’ve found the Pharmacy First service for you, book an appointment for your online consultation by clicking on the Book Appointment button. This will arrange a time for one of our pharmacists to reach out an assess your condition in a video call.

One of our qualified pharmacists will arrange for a video consultation. You will receive an email in your inbox with a link to the online consultation. During the consultation, the pharmacist will assess your symptoms and discuss your needs.

Once your treatment plan is finalized, our pharmacy team will prepare your Pharmacy First treatment. We then arrange next-day delivery straight to your doorstep. This eliminates the need for an extra trip to the pharmacy, allowing you to focus on getting better in the comfort of your own home.

The consultation will usually take around 10 minutes, but it may vary depending on your condition.

What conditions can be treated by Pharmacy First at Touchwood Pharmacy?

Sinusitis

Inflammation of the sinuses, causing facial pain, congestion, and discharge.

Sore Throat

Pain and discomfort in the throat, often accompanied by difficulty swallowing.

Earache

Pain in the ear, which can be caused by infection, inflammation, or other factors.

Infected Insect Bites

A bite from an insect that has become inflamed, swollen, and potentially infected.

Impetigo

A contagious bacterial skin infection that causes red, blistering sores.

Shingles

A painful rash caused by the reactivation of the varicella-zoster virus (chickenpox).

Uncomplicated UTIs In Women